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That’s why our certified fire and smoke team is ready for prompt action 24/7.
Disaster Kleenup Better Restorations
Specializing in emergency services for water and fire damage restoration since 1974, we’re the experienced local professionals for residential and commercial disasters. A California licensed contractor, our inspectors and technicians are IICRC (www.iicrc.org) and we maintain a large inventory of specialized restoration equipment. We’re also members of DKI, upholding their high professional standards and able to draw on other members for additional equipment, manpower, and expertise should the need ever arise.
Our crews are ready to take care of your furniture and belongings as well as the building itself. And our extensive experience and training means that we can restore items others would have to discard.
We know you’re going through a difficult time, so we never forget the importance of great customer service. Our decades of experience also means that we know the ins and outs of all major insurance companies. We’ll work with them directly to save you time, worry, and headaches and there’s no up-front payment. We’ll wait for your insurer’s claims payout. And we guarantee our work.
24 HOUR EMERGENCY RESPONSE
Call our toll free number to get an immediate response to your emergency.
Fire and Smoke Facts
Every fire is different, requiring a cascade of decisions for the best in fire damage restoration, but smoke can be put into three major categories. Depending on the temperature of the blaze and what’s burning you could have wet, dry, or protein smoke… or some combination. Burning buildings produce thousands of different chemical compounds, hundreds of which can be corrosive, toxic, cancer-causing, and odor-causing. Smoke usually travels throughout the building, actually heading towards cooler areas and making its way through tiny openings to inside cabinets, inside walls themselves, into electronic devices, through heating and cooling duct work, and so on. Settling on just about every surface it immediately starts corroding metal items (including components in computers and home entertainment systems), staining textiles, and posing health hazards. If not thoroughly removed soon enough it will lead to additional permanent damage. Many compounds penetrate into porous materials such as wood, and if they reach too deeply they can no longer be removed. You can end up in a situation where you may have to discard more belongings and would still be stuck with smells that stick around for months or years.
Smoke and Odor Removal
So smoke and odor removal are critical parts of fire damage restoration for furniture and other possessions as well as for the building. Smoke removal must be done promptly and completely, without causing further damage itself. By following IICRC standards and using our specialized equipment we always provide the most thorough and safe services.
Initial steps include carefully vacuuming off particulates, (soot and ash) protecting flooring and sponging off walls and ceilings. We’ll “chem-wipe” metal, glass, and items made of similar materials with special-purpose non-toxic cleaners. We’ll also bring in certified technicians for upholstery and carpet cleaning. That’s often pre-treatment, prior to our pack out services that remove furniture, bedding, drapes, and other belongings from a damp or contaminated environment for further treatment and storage at our secure facility. Our licensed floor specialists are ready to rescue hardwood, marble, and stone flooring. And our dry-ice blasting equipment is highly effective in removing char as well as smoke from building surfaces. Throughout the process we’ll use our air scrubbers to help prevent the further spread of contamination.
Smoke odor removal must remove or neutralize odor-causing compounds, not merely mask smells — many odor compounds take years to break down and dissipate. Smoke can reach just about anywhere, and so can our unique thermal fogging and eco-friendly ozone generators. We’ll also take care of duct and HVAC cleaning, leaving your home or business healthy and completely odor free.
Reputation Matters
This is a terrific company that does outstanding work!
They fulfill all their commitments to the "t" and this company deserves 10 stars!
Rebecca , the project manager, was phenomenal! She was very professional and nice. I really appreciated how she kept me informed of everything that they were doing and provided a timeline for everything. When you unexpectedly get faced with something like your home getting flooded, it's a very upsetting experience. The positive was that I dealt with Rebecca and her team, who were knowledgeable, professional and compassionate to my situation.
They certainly know what they are doing and provide excellent service to the customer.During emergency situations you hope you are in good hands. All I can say is thank you for helping my family during our time of need and taking the time out to explain the process we were going through. Better floors and restorations team did an amazing job with the repairs on my mother home.
Mr. NinofrancoTo: Steve, Chad, Roberto and the rest of the crew:
Thank you very much! There is a big difference when it comes to workmanship and customer service your company showed to me compared to the previous one. I can recommend your company anytime and will notify my home insurance company.They really stand behind their warranty! Our daughter originally had tile work done on her entry way in 2013 by Disaster Kleenup Better Restorations. Some of the tiles had come loose and needed repairing. She called them up to let them know. An appointment was made and they were there to fix the problem! Thank you to the great people at Disaster Kleenup/Better Restorations including, J.R., Darian and Lauro for a job well done.
Better Floors has been a great company to work with over the past few years. Their project manger Chris Konzelman is very professional and keeps in close communication with the homeowner to ensure they know what is happening during every step of the process. I have personally worked alongside this team on projects from multi-million dollar homes to single tenant residences and they maintain their level of excellence for all customers. Great company for services ranging from Structural restoration to emergency dry-out to general flooring needs.
My daughter woke up to a water flood from a toilet overflow in her two story condo. The damage was extensive not only upstairs, but downstairs as well. What started out as a nightmare ended up being a completely pleasant experience due to the professionalism and experience of John Starkey, Estimator/Project Manager. Alberto and Dorinel and their crews, all did a very high end job and are all very professional and highly skilled. They restored my daughter's condo to look better than new, from the drywall, and ceilings, paint job, electrical and flooring. We could not be more pleased. I would call on them again if I ever needed any work done and certainly recommend them to anyone. Best of all they were very respectful and courteous.