24/7 Disaster Restoration Services Since 1974

To: Steve, Chad, Roberto and the rest of the crew:
Thank you very much! There is a big difference when it comes to workmanship and customer service your company showed to me compared to the previous one. I can recommend your company anytime and will notify my home insurance company.

In March of 2016, my warranty company found that I had leaks in both the laundry area and the bathroom area. On referral, I hired a company due to the urgency of the situation, as my neighbor's home was being affected by the leaks. Within a few days, I knew that I needed to call Disaster Kleenup, as years ago they were sent out for a restoration and it was a seamless process. The other company was only causing me more headaches. I called Disaster Kleenup and spoke to Josh Kasen and my life was forever changed. He had the crew out to take care of the mess that the other company had created and basically held my hand through the entire process. I left my home on March 13 and did not return until July 26. While this may seem like a long time, it was because of Josh's concern of health issues. There were three asbestos abatements so that in itself extended the time due to testing, waiting for results and then action. Once we were cleared to move forward, Josh had his crews in the house taking care of the aesthetics of the house. Drywall, painting, installation of new flooring and moving the furniture back into the house. His crew went beyond the call of duty putting my house back together. My insurance company, Safeco, relocated me in a hotel and the kittles in boarding for 116 days. It was quite an experience. But I know for a fact that it would not have been a positive experience without Josh. I'm happy that I followed my intuition in switching over to Disaster Kleenup. Thank you Josh!

During emergency situations you hope you are in good hands. All I can say is thank you for helping my family during our time of need and taking the time out to explain the process we were going through. Better floors and restorations team did an amazing job with the repairs on my mother home.

Better Floors has been a great company to work with over the past few years. Their project manger Chris Konzelman is very professional and keeps in close communication with the homeowner to ensure they know what is happening during every step of the process. I have personally worked alongside this team on projects from multi-million dollar homes to single tenant residences and they maintain their level of excellence for all customers. Great company for services ranging from Structural restoration to emergency dry-out to general flooring needs.

I cannot even express into writing how professional and reliable John and his team are. John specifically has gone above and beyond and it is, by far, the best customer service I have received in my life. Mind you, I work in an environment that requires a great deal of customer satisfaction so my standards are pretty high. They are very quick in responding and acting on the issue to mitigate the possibility of the matter getting worse. They are very well coordinated and systematic that it made my extremely stressful matter become manageable. I highly recommend this company. You will not regret it.

Disclaimer - Dennis is one of my dad's clients, and subsequently my dad is one of Dennis' clients, therefore so am I. Family friends? Yes, but if you think I'd write a fake review, you haven't read my other reviews. If this business was not outstanding, I simply would not write about it. Dennis' guys took great care cutting to order and cleaning a used rug that my dad gave me, and delivered it in on time and in like new condition. They were super nice and super professional even though the job was so small, and I'm just a friend's daughter and not a fancy customer. For the entire time they've been in business, I've heard of family and friends of family needing and using their services, and not one person has ever been disappointed.