24/7 Disaster Restoration Services Since 1974

When you’re facing a home or business disaster you’re facing an overwhelming number of tasks to attend to, all while holding your work and family life together. Many of those tasks are quite technical and must be completed in the first 24 to 48 hours to prevent further destruction and deterioration. So let our disaster services take care of everything with a single phone call. Our licensed and certified technicians are true experts when it comes to fire damage restoration, flood damage restoration, mold remediation, sewage removal, smoke and odor removal, storm damage repair, and water damage restoration. You won’t be coordinating multiple contractors and you’ll have a little peace of mind knowing that everything is being taken care of properly. In business since 1974, we know exactly what it takes and are ready for emergency services 24/7.

"Combining Excellence, Professionalism and Convenience with Integrity 24 Hours a day, 7 Days a Week. Our Goal is Your Complete Satisfaction!"

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Preferred Provider For

AAA
AIG
Allied
Allstate
Farmers
GEICO
Liberty
Mercury
METLIFE
NATIONWIDE
State Farm
Travelers

24 HOUR EMERGENCY RESPONSE
Call our toll free number to get an immediate response to your emergency.

Why Choose Disaster Kleenup/ Better Restorations?

 

Fully licensed and insured, we’ve been in the industry for over 40 years as the area leader that looks after our customer’s needs.  Over that time, we’ve established working relationships with all major insurance companies and will work with them directly to save you the worry and stress of detailed documentation and other paperwork.  We’ll also bill them directly so you won’t have to make a payment up front then wait for their claim check.

Our specialist technicians are certified by the IICRC  so you can rest assured of their experience, training, and expertise.  We’re members of a national organization of leading restoration contractors, DKI, and adhere to their high professional standards.  We also maintain an arsenal of the latest in specialized state of the art equipment.  As a general contractor with additional licensing in flooring services, our company can take care of everything — start to finish, top to bottom.

Memberships & Affiliations

  • Disaster Kleenup International, DKI
  • Restoration Industry Associations, RIA
  • Carpet Cleaners Institute, CCI
  • Institute of Inspection, Cleaning and Restoration Certification, IICRC
  • Indoor Air Quality Council, IAQ Council
  • Indoor Air Quality Association, IAQA
  • Professional Insurance Adjusters, PIA
  • League of California Homeowners, LCH
  • Natl. Inst. of Disaster Restoration (water & fire), NIDR
  • Professional Insurance Adjusters, PIA
  • Water Loss Institute, WLI
  • Southern California Floor Covering Assoc., SCFCA
  • World Floor Covering Assoc., WFCA
  • National Wood Flooring Assoc., NWFA

Certifications

  • IICRC Certified Technicians & Inspectors
  • Certified Restorer, CR
  • Water Loss Specialists WLS
  • Certified Mold Remediation Specialist, IAQC
  • Certified Mold Remediation Supervisor, CMRS
  • Certified Senior Flooring Inspector, IICRC

Water Damage Restoration

Thorough water extraction and quick dry out of deep down moisture is critical in avoiding more extensive water damage repairs.  Whether for a bathtub over flow or for flood damage restoration, that means certified professionals with all the right equipment.  Mold and progressive destruction can begin in as little as 24 hours, yet moisture deep inside the structure can remain at damaging levels for weeks.  Carpet cleaners and exhaust fans aren’t anywhere near enough.  Our expert services get everything back to normal in a matter of a few days, including disinfection and odor removal.

Fire Damage Restoration

Our certified technicians and expert crew cover the full range of services involved in fire damage restoration.  They’re ready for structural inspections and securing the building and debris cleanup as well as dealing with toxic smoke, soot, and ash, and providing water removal and mold removal.  Our services include treating carpet and furniture as well as other possessions and building contents.  Our crews are also experienced in fire damage demolition and skilled craftsmen for repairs and reconstruction.

Mold Remediation

It doesn’t have to be black mold to pose severe health hazards and harm building materials.  And the bulk of a problem can remain completely hidden from view.  Our company is ready with testing and certified mold remediation services.  They follow checklists to the letter, preventing spread through isolation and other measures then applying the best mold removal methods for the particular situation.  They’re absolutely thorough to avoid regrowth and employ ozone generators to safely rid the entire building of musty odors.

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Experience Matters. Since 1974 We Have Handled

 

Water Damage Jobs

Fire/Smoke Damage Jobs

Mold/Sewage Damage Jobs

Reconstruction/Flooring Jobs

 

Reputation Matters

  • Andrew J. Gardena, CAAndrew J. Gardena, CA

    During emergency situations you hope you are in good hands. All I can say is thank you for helping my family during our time of need and taking the time out to explain the process we were going through. Better floors and restorations team did an amazing job with the repairs on my mother's home.

  • The whole team at Better Floors and Restoration are truly amazing. They have done work in our house and are about to again. I would recommend them over and over again to everyone I know. John has worked with us from start to finish in our home. He treated me like the customer rather than my insurance company. Dennis was equally amazing in preparing a much needed report for our insurance company. If you need restoration work or just flooring these are the people to use.

  • What a pleasant experience dealing with this company after we had some water damage. Prices were great and the job was completed in a expedient manner!!

  • In May 2016 we had a pipe leak in the kitchen slab and the insurance company sent out Disaster Kleenup Better Restoration to perform the initial inspection. Roberto was dispatched to perform the estimate and initial dry-out of the area and the job was done quickly and cleanly.
    Once this was completed, the insurance company gave us the option to select a company to perform the pipe repair and associated work. In order to keep things moving and not inject another variable, we went with DKBR and were truly glad we did.
    From the outset, we were impressed with all of their staff and while I don't generally take the time to draft letters to service providers, the work that was done certainly warranted one (excerpt to follow). While Roxanna in the front office and Josh, the PM for this job, were not mentioned directly in the email, they were in fact the glue that kept this process together ensuring we were always appraised of what to expect and when. Their efforts were priceless!

    In short, the repair work consisted of re-piping, cabinet removal and repair, and minor mold remediation.

    The following email was sent to the company owners with a copy sent to our insurance company:

    I wanted to thank you and your company personally for the service I received
    from your team due to a recent water leak in the kitchen of our home.

    In particular, I would like to point out the service I received from several of your employees - Roberto Medina (of the clean-up crew), as well as Dorinel Grozavu and his assistant Pedro Cruz (who performed the repair work). Their work was done very professionally, with attention to detail and an eye on customer satisfaction. I could not be happier with the work that they all completed.

    As you can imagine, my family and I hate to experience such an issue with
    our property and the timing was less than ideal.

    However, your service technicians were *very* professional and attentive in their work and I am truly satisfied with the results. I could not ask for more!
    You have my sincere thanks and that of my family, and I would highly recommend your team to any others faced with such a need.
    [end]

    Better Floors and Restorations will definitely be the first call we make if we ever have need of such services in the future. I highly recommend them as both a competent and professional organization.

  • My daughter woke up to a water flood from a toilet overflow in her two story condo. The damage was extensive not only upstairs, but downstairs as well. What started out as a nightmare ended up being a completely pleasant experience due to the professionalism and experience of John Starkey, Estimator/Project Manager. Alberto and Dorinel and their crews, all did a very high end job and are all very professional and highly skilled. They restored my daughter's condo to look better than new, from the drywall, and ceilings, paint job, electrical and flooring. We could not be more pleased. I would call on them again if I ever needed any work done and certainly recommend them to anyone. Best of all they were very respectful and courteous.

  • I cannot even express into writing how professional and reliable John and his team are. John specifically has gone above and beyond and it is, by far, the best customer service I have received in my life. Mind you, I work in an environment that requires a great deal of customer satisfaction so my standards are pretty high. They are very quick in responding and acting on the issue to mitigate the possibility of the matter getting worse. They are very well coordinated and systematic that it made my extremely stressful matter become manageable. I highly recommend this company. You will not regret it.